Shipping Policy

Last Updated: June 2026

Thank you for shopping with Clavio. We strive to ensure your order arrives quickly and safely.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Shipping & Delivery

Estimated delivery time is 5–13 business days, depending on your location and local carrier services.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, including customs inspections, weather conditions, and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. Tracking updates may take a few days to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Clavio is not responsible for orders shipped to incorrectly provided addresses.

Lost, Stolen, or Delayed Packages

While we work closely with our shipping partners, Clavio is not responsible for packages that are lost, stolen, or delayed after they have been handed over to the carrier. If you experience any issues, please contact us and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the item and packaging so we can review the issue.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: info@clavioshop.com

Clavio